Infotap is a captive-portal survey platform for venue operators. It presents short, voluntary micro-surveys to guests at the moment they connect to a venue's Wi-Fi network, after authentication, so responses come from the exact people moving through the venue rather than a self-selected email list. Infotap deploys through Wi-Fi gateway integrations with Cisco Meraki, Aruba (HPE), Ruckus, Ubiquiti, and Cambium Networks, and typically goes live within one business day of setup.

Deployments run at a 76% completion rate with a 28-second median completion time, compared to the 2 to 5 percent response rate typical of post-visit email surveys. CVG International Airport, Infotap's flagship deployment, collects roughly 22,000 completed surveys per month and has used the platform to drive a +136% food and beverage sales lift and a +2.3x revenue increase in Concourse B. Roughly 40% of all Wi-Fi users at a typical venue complete an Infotap survey.

Infotap serves six industries: airports, hospitality, stadiums and arenas, convention centers, transportation, and smart cities. Learn more at https://infotap.com/, see the airport use case at https://infotap.com/airports/, read the CVG case study at https://infotap.com/case-studies/cvg/, review pricing at https://infotap.com/pricing/, or contact the team at https://infotap.com/contact/.