This report analyzes 3,284 survey responses collected at an airport between January 28, 2026 and February 20, 2026 to gauge public awareness and sentiment toward Advanced Air Mobility (AAM). The survey achieved a statistically significant sample with a margin of error of ±1.71% at a 95% confidence level against a population of 9,400,000.
1,765 respondents (66%) had no prior awareness of AAM. Only 16% were "Very familiar."
61.4% of respondents indicated they are "Not likely" or "Not at all" likely to travel by AAM, suggesting significant public hesitancy remains.
Among those "Very familiar" with AAM, 328 out of 426 (77%) said "Likely" or "Very likely" — a strong signal that education moves the needle.
Cost/pricing and safety were the top concerns raised in free-text responses, together accounting for over a third of all themed feedback.
With 3,284 respondents from a population of 9,400,000, the survey achieves a margin of error of ±1.71% at a 95% confidence level, which is rated Excellent. The minimum sample size for a ±5% margin of error is 385, which this survey exceeds significantly.
The funnel below shows how many unique respondents answered each question. "Age Range" serves as the baseline (first question), with subsequent questions showing drop-off relative to total respondents.
The most significant drop-off occurs at the optional open-ended question, where only 44.2% of respondents participated — expected for an optional free-text field. The gender question also shows notable attrition (83.8%) compared to age (100%), suggesting some respondents skip demographic profiling. Overall, the core survey questions maintain strong completion rates above 77%.
The median survey completion time of 28 seconds indicates a fast, efficient survey experience suitable for an airport environment. Most individual questions are answered within 2–5 seconds, with the open-ended question taking the longest at a median of ~3 seconds (many respondents quickly skipped or typed brief entries).
Respondents span all age groups, with the largest cohort being 35–44 (21.9%), followed by 26–34 (20.0%) and 45–54 (18.0%). The survey captures a broad cross-section of travelers.
Business travelers make up the largest segment (51.9%), followed by leisure travelers (37.5%). Employees/tenants and meeters/greeters are smaller segments.
A striking 65.7% of respondents had no prior awareness of AAM. Only 16.2% self-identified as "Very familiar," suggesting AAM is largely unknown to the traveling public.
After receiving brief information about AAM, 38.6% of respondents indicated they would be "Likely" or "Very likely" to travel by AAM, while 61.4% leaned negative. This split highlights both the challenge and the opportunity in AAM adoption.
Delta and American dominate, together accounting for over 62% of respondents. This reflects the airline mix at the surveyed airport.
This table reveals a critical insight: familiarity with AAM is the strongest predictor of willingness to travel by AAM. Among the "Very familiar" group, the majority expressed positive travel intent, while the "Not aware" group overwhelmingly leaned negative.
| Familiarity \ Likelihood | Not at all | Not likely | Likely | Very likely | Total |
|---|---|---|---|---|---|
| Not aware | 663 (39%) | 618 (36%) | 358 (21%) | 70 (4%) | 1,709 |
| Aware, with limited knowledge | 14 (9%) | 103 (63%) | 38 (23%) | 9 (5%) | 164 |
| Somewhat familiar | 33 (11%) | 73 (24%) | 183 (60%) | 16 (5%) | 305 |
| Very familiar | 36 (8%) | 62 (15%) | 73 (17%) | 255 (60%) | 426 |
Key Takeaway: Education and awareness campaigns have significant potential to shift public willingness toward AAM. The data shows a clear "awareness → interest" pipeline: as familiarity increases, likelihood to travel by AAM rises substantially.
121 substantive responses were collected from the optional free-text question. After removing non-responses and gibberish, the feedback was analyzed for thematic patterns.
+ 60 responses classified as "Other" (misc. comments, gibberish, off-topic)
The vast majority of open-ended responses (95.7%) were neutral inquiries — questions rather than opinions. This is consistent with the question prompt asking respondents to share questions they have about AAM. The inquiring tone suggests genuine curiosity alongside uncertainty.
Cost & Pricing (21.7%) was the dominant theme. Respondents want to understand how AAM pricing compares to traditional air travel and whether it will be accessible or premium-only. Representative questions included affordability concerns and comparisons to commercial flight pricing.
Safety Concerns (13.3%) was the second most frequent theme. Respondents asked about safety records, regulatory oversight, and how AAM compares to conventional aviation in terms of risk. Several respondents specifically referenced concerns about smaller aircraft safety records.
Routes & Destinations (7.0%) and Timing & Availability (5.6%) indicate respondents want concrete, practical details about where and when AAM will be available. Many are still unclear on the basic operational model.
No non-English responses were detected in this dataset. All open-ended responses were in English.
Based on the data analysis, the following questions are recommended for a follow-up survey to address areas where deeper insight would be most valuable:
65.7% of respondents had zero prior awareness of AAM. The cross-tab data proves that awareness directly drives willingness — making education the single highest-ROI lever.
The top two open-ended themes were cost and safety. Any public-facing AAM communications should proactively address pricing transparency and safety credentials.
Business travelers are the largest respondent segment and may have the highest utility for time-saving AAM trips. Tailored messaging for this group could yield early adopters.
The "AAM Info Slide" question received only an informational "Next" response. Consider richer multimedia or interactive content to better educate respondents before asking about travel likelihood.
The 16–25 age group showed higher relative willingness to travel by AAM. Younger demographics may be an important early-adopter market worth cultivating.
Only 44.2% of respondents reached the optional question, and many provided minimal responses. Consider making a shorter, prompted feedback question mandatory to capture richer qualitative data.
| Date | Unique Respondents |
|---|---|
| 2026-01-28 | 34 |
| 2026-01-29 | 352 |
| 2026-01-30 | 240 |
| 2026-02-16 | 232 |
| 2026-02-17 | 907 |
| 2026-02-18 | 818 |
| 2026-02-19 | 693 |
| 2026-02-20 | 9 |
| Airline | Responses | % of Total |
|---|---|---|
| Delta | 870 | 33.7% |
| American | 761 | 29.5% |
| United | 343 | 13.3% |
| Frontier | 201 | 7.8% |
| Southwest | 147 | 5.7% |
| Allegiant | 147 | 5.7% |
| Other | 65 | 2.5% |
| Alaska | 19 | 0.7% |
| British Airways | 17 | 0.7% |
| Breeze | 13 | 0.5% |
This survey was administered via Infotap's Wi-Fi gateway survey platform at an airport location. Data was collected in two waves: January 28–30, 2026 (Wave 1, 626 respondents) and February 16–20, 2026 (Wave 2, 2,659 respondents). The survey used a multi-question format with informational slides about AAM interspersed between questions. Statistical significance was calculated using the standard margin-of-error formula with a finite population correction factor. Open-ended responses were analyzed using keyword-based theme extraction and classified into 10 thematic categories.
| Question | Type | Unique Answers |
|---|---|---|
| Your age range? | Closed-Ended (Multiple Choice) | 9 |
| Which best describes you? (Traveler Type) | Closed-Ended (Multiple Choice) | 4 |
| Which best describes you? (Gender) | Closed-Ended (Multiple Choice) | 3 |
| Before today, how familiar were you with AAM? | Closed-Ended (Likert Scale) | 4 |
| AAM Info Slides | Informational (Next button) | 1 |
| Likelihood to travel by AAM | Closed-Ended (Likert Scale) | 4 |
| What airline are you flying today? | Closed-Ended (Multiple Choice) | 15 |
| Optional: Questions about AAM | Open-Ended (Free Text) | 155+ |
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