Infotap enables airports to enhance passenger satisfaction by streamlining Wi-Fi access with valuable travel insights, optimizing both operations and traveler experiences.
Infotap enables airports to enhance passenger satisfaction by streamlining Wi-Fi access with valuable travel insights, optimizing both operations and traveler experiences.
Infotap simplifies Wi-Fi access through an intuitive and engaging survey process. here’s how we transform a necessary step into an opportunity for both you and your guests:
As soon as your guest selects your network, they’re greeted with a customized, friendly survey interface.
Guests answer a few short, engaging questions. Our platform ensures this step is quick, fun, and entirely non-intrusive.
Upon completeion, guests are instantly connected to the internet, while you gain valuable insights and feedback.
We understand that the key to success lies in listening to our passengers. With Infotap we empower airports to effortlessly collect valuable feedback directly from travelers. Here’s why integrating a survey platform into your airport’s operations is a game-changer:
Gone are the days of guesswork! With real-time feedback captured through Infotap, you gain unparalleled insights into passenger preferences, concerns, and satisfaction levels. By understanding their needs better, you can tailor services and amenities to exceed their expectations at every touchpoint.
Happy passengers are not only loyal passengers but also valuable advocates for your airport. By leveraging insights gathered through Infotap, you can introduce targeted improvements that enhance the overall passenger experience. This fosters positive word-of-mouth, encourages repeat visits, and ultimately drives revenue growth.
In today’s dynamic aviation landscape, staying ahead of the curve is non-negotiable. Infotap equips you with the competitive edge you need to stand out in a crowded market. By continuously listening to passenger feedback and adapting accordingly, you can set new standards for excellence in airport service delivery.
Showcasing your commitment to passenger satisfaction is paramount. Our survey platform enables you to communicate proactively with travelers, demonstrating that their voices are heard and valued. This fosters trust, loyalty, and a positive reputation that resonates far beyond the confines of your airport.
See how Cincinnati/ Northern Kentucky International Airport improved survey engagement by 72%.