Enhance Passenger Satisfaction

Infotap enables airports to enhance passenger satisfaction by streamlining Wi-Fi access with valuable travel insights, optimizing both operations and traveler experiences.



Enhance Passenger Satisfaction

Infotap enables airports to enhance passenger satisfaction by streamlining Wi-Fi access with valuable travel insights, optimizing both operations and traveler experiences.


How It Works

Infotap simplifies Wi-Fi access through an intuitive and engaging survey process. here’s how we transform a necessary step into an opportunity for both you and your guests:

Guest Connects to Wi-Fi

As soon as your guest selects your network, they’re greeted with a customized, friendly survey interface.

Complete a Quick Survey

Guests answer a few short, engaging questions. Our platform ensures this step is quick, fun, and entirely non-intrusive.

Enjoy Emmediate Access

Upon completeion, guests are instantly connected to the internet, while you gain valuable insights and feedback.

How We Help

We understand that the key to success lies in listening to our passengers. With Infotap we empower airports to effortlessly collect valuable feedback directly from travelers. Here’s why integrating a survey platform into your airport’s operations is a game-changer:

Enhancing Passenger Satisfaction

Gone are the days of guesswork! With real-time feedback captured through Infotap, you gain unparalleled insights into passenger preferences, concerns, and satisfaction levels. By understanding their needs better, you can tailor services and amenities to exceed their expectations at every touchpoint.

Driving Revenue Growth

Happy passengers are not only loyal passengers but also valuable advocates for your airport. By leveraging insights gathered through Infotap, you can introduce targeted improvements that enhance the overall passenger experience. This fosters positive word-of-mouth, encourages repeat visits, and ultimately drives revenue growth.

Staying Ahead of the Competition

In today’s dynamic aviation landscape, staying ahead of the curve is non-negotiable. Infotap equips you with the competitive edge you need to stand out in a crowded market. By continuously listening to passenger feedback and adapting accordingly, you can set new standards for excellence in airport service delivery.

Demonstrating Commitment to Excellence

Showcasing your commitment to passenger satisfaction is paramount. Our survey platform enables you to communicate proactively with travelers, demonstrating that their voices are heard and valued. This fosters trust, loyalty, and a positive reputation that resonates far beyond the confines of your airport.

CVG Case Study

See how Cincinnati / Norther Kentucky International Airport improved survey engagement by 72%.


Average surveys completed per week


Average completion rate

Try a Demo

Experience firsthand how Infotap can elevate your enterprise;s connectivity and insight collection. Contact us today to schedule a demo and see the transformative impact of our survey-powered Wi-Fi platform on your guest experience.

Experience Our Survey Platform 
Firsthand: Book a Demo with Infotap 
to Unlock Business Insights.


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