Unlocking Predictive Insights: Using Survey Trends to Forecast Operational Improvements

Feedback isn’t just a scorecard of what happened yesterday. It’s a window into what’s coming tomorrow. Most organizations treat surveys as rearview mirrors—useful for spotting problems after the fact, but too late to prevent them. The reality is that hidden in your survey responses are patterns and signals that can help you forecast issues before […]
Brand Every Tap: How Custom Themes in Infotap Turn Surveys Into Seamless Brand Experiences

Your brand is more than a logo — it’s a promise, a personality, and a visual identity that builds trust with every interaction. So why should your surveys feel like an afterthought? With Infotap, they don’t have to. Infotap’s custom themes let you design surveys that look and feel like your brand — from your […]
From Inbox to Insight: How to Use Email and Text to Run Smarter, Faster Surveys with Infotap

Email and text aren’t just communication tools — they’re two of the most efficient and underutilized channels for gathering customer feedback. With text open rates reaching upwards of 98% and email remaining a staple in nearly every business’s communication strategy, these channels offer unmatched reach, immediacy, and engagement. Infotap bridges the gap between your outreach […]
Scan. Tap. Share. How QR Code Surveys Are Powering Real-Time Customer Feedback

Customers are more connected than ever — but capturing their feedback in a moment that matters is still a challenge for most businesses. That’s why forward-thinking teams are using QR codes to bring Infotap surveys directly to their customers — wherever they are. By linking a QR code to a short, gamified Infotap survey, you […]