The Survey Results Are In—Now What?
A Practical Guide to Turning Feedback into Real Business Impact You built and launched a survey. People responded. You have the data. But now what? This is where most businesses stall. A file full of responses is nice—but insight without action is just noise. Whether you’re surveying customers, employees, or event attendees, what happens after […]
MLS is Back—Here’s How Teams Can Leverage Infotap This Season
The 2025 MLS season is in full swing, and as teams welcome fans back into stadiums, delivering an exceptional game-day experience is more important than ever. From ticketing to concessions, every touchpoint impacts fan satisfaction and long-term loyalty. With Infotap, MLS teams can collect real-time fan feedback directly in the stadium—without disrupting the game-day experience. […]
Unlocking Fan Data: Elevating the Game-Day Experience with Infotap
The Challenge: Understanding Fans in Real Time Creating an unforgettable game-day experience is just as crucial as the action on the field. Every touchpoint—from ticketing and concessions to security and entertainment—shapes a fan’s overall satisfaction. However, many sports organizations still depend on outdated feedback methods like post-event email surveys. These traditional approaches suffer from low […]
Hit a Home Run with Fan Data: How MLB Teams Can Use Infotap to Score Big
Baseball isn’t just about home runs and strikeouts—it’s about the fans, the energy, and the unforgettable moments that keep them coming back season after season. For teams at every level, from Major League Baseball (MLB) to Minor League organizations, understanding what excites and engages fans is the key to sustained success. But let’s be honest—traditional […]
