Personalize Guest Experiences

Infotap offers hospitality businesses a unique way to personalize guest experiences, leveraging Wi-Fi surveys to refine amenities and services based on direct customer feedback.



Personalize Guest Experiences

Infotap offers hospitality businesses a unique way to personalize guest experiences, leveraging Wi-Fi surveys to refine amenities and services based on direct customer feedback.


How It Works

Infotap simplifies Wi-Fi access through an intuitive and engaging survey process. here’s how we transform a necessary step into an opportunity for both you and your guests:

Guest Connects to Wi-Fi

As soon as your guest selects your network, they’re greeted with a customized, friendly survey interface.

Complete a Quick Survey

Guests answer a few short, engaging questions. Our platform ensures this step is quick, fun, and entirely non-intrusive.

Enjoy Emmediate Access

Upon completeion, guests are instantly connected to the internet, while you gain valuable insights and feedback.

How We Help

Infotap offers a powerful tool for the hospitality industry to elevate guest experiences and drive business success. Here’s how:

Insightful Guest Feedback

Infotap provides a direct channel for guests to share their experiences, preferences, and suggestions. By gathering real-time feedback, hospitality businesses gain invaluable insights into what delights their guests and where improvements are needed.

Identifying Trends and Patterns

Survey data allows hospitality businesses to identify emerging trends and patterns in guest behavior and preferences. This insight enables proactive adjustments to services, amenities, and marketing strategies to stay ahead of competitors and meet evolving guest expectations.

Operational Efficiency

By pinpointing areas for improvement through surveys, hospitality establishments can streamline operations and enhance efficiency. Whether it’s optimizing staffing levels, refining service processes, or investing in new amenities, data-driven decisions lead to smoother operations and greater profitability.

Guest Loyalty and Repeat Business

When guests feel heard and valued through surveys, they are more likely to become loyal patrons and recommend your establishment to others. By fostering a culture of guest-centricity through surveys, hospitality businesses cultivate long-lasting relationships and drive repeat business.

CVG Case Study

See how Cincinnati / Norther Kentucky International Airport improved survey engagement by 72%.


Average surveys completed per week


Average completion rate

Try a Demo

Experience firsthand how Infotap can elevate your enterprise;s connectivity and insight collection. Contact us today to schedule a demo and see the transformative impact of our survey-powered Wi-Fi platform on your guest experience.

Experience Our Survey Platform 
Firsthand: Book a Demo with Infotap 
to Unlock Business Insights.


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