Unlocking Fan Data: Elevating the Game-Day Experience with Infotap
The Challenge: Understanding Fans in Real Time Creating an unforgettable game-day experience is just as crucial as the action on the field. Every touchpoint—from ticketing and concessions to security and entertainment—shapes a fan’s overall satisfaction. However, many sports organizations still depend on outdated feedback methods like post-event email surveys. These traditional approaches suffer from low […]
Hit a Home Run with Fan Data: How MLB Teams Can Use Infotap to Score Big
Baseball isn’t just about home runs and strikeouts—it’s about the fans, the energy, and the unforgettable moments that keep them coming back season after season. For teams at every level, from Major League Baseball (MLB) to Minor League organizations, understanding what excites and engages fans is the key to sustained success. But let’s be honest—traditional […]
2025 Survey Trends
2025 Survey Trends: What to Watch and Why They Matter Imagine sending out a survey and getting radio silence—no responses, no insights, just wasted effort. Frustrating, right? But here’s the thing: it’s not that people don’t want to share their opinions; it’s that they’re tired of the same old boring surveys. In 2025, surveys aren’t […]
Shorter Surveys, Better Results: Why Less is More in Feedback
Shorter Surveys, Better Results: Why Less is More in Feedback Ever left a survey midway because it felt endless? You’re not alone. At Infotap, we believe gathering feedback should be simple, engaging, and effective. That’s why our surveys use innovative question types designed to make every question count, while keeping surveys short for optimal results. […]
