AI Survey Analysis

Your Survey Closes. The Report Is Already Written.

Infotap's AI engine synthesizes every survey response into a publication-ready executive report automatically. No data analyst. No spreadsheet. No waiting three weeks for an insight that arrived too late to act on.

See a Sample Report Request a Demo
±1.71% Margin of errorResearch-grade rigor
3,284 Respondents analyzedCVG AAM study
The Status Quo

Most Survey Data Never Becomes a Decision.

Running a survey is the easy part. Turning thousands of responses into something leadership can act on, before the moment to act has passed, is where most venue feedback programs quietly fail.

Traditional Survey Analysis

Raw data exported to a spreadsheet. An analyst or data team assigned to clean, code, and cross-tabulate responses. Charts built manually. A summary written. A presentation prepared. Leadership briefed, typically two to four weeks after the survey closed. By then the concession has already been restocked, the event has already happened, and the service failure has already generated a hundred negative reviews.

Infotap AI Analysis

Every response is processed in real time as it arrives. The AI engine performs cross-tabulation, sentiment analysis, statistical validation, and recommendation generation automatically. When the operator runs a report, it is ready within minutes. No analyst required. No export required. No waiting. The insight arrives while there is still time to act on it.

Traditional
Time to insight
Survey closes Data exported Analyst assigned Cross-tabs built Report drafted Presented to leadership 3 weeks later
Infotap
Time to insight
Survey closes Report generated Same day
What You Receive

Run a Report. Get the Full Analysis. Save It Forever.

Every Infotap AI report is assembled from six analyses that would each take an analyst days to build. Run a report whenever you need one, and every snapshot is saved to your venue's report library.

Statistical Analysis, Narrated.

Cross-tabulations, completion funnel analysis, response rate breakdowns, confidence intervals, and margin of error calculations, all performed automatically and written in plain English. No statistics degree required to read the output.

Cross-Tabulations, Automatically Built.

The AI engine automatically cross-tabulates responses across every available dimension, question by question, answer by answer, surfacing which respondent groups answered differently and why. The statistical relationships that would take an analyst days to identify are calculated and narrated in plain English within the same report.

Open-Ended Responses, Synthesized.

When guests type free-text responses, the AI reads every one and surfaces the themes, language patterns, and sentiment signals, ranked by frequency and urgency. What your guests are actually saying, distilled into actionable language without reading thousands of individual responses.

Recommendations, Not Just Data.

Every Infotap AI report concludes with a prioritized set of strategic recommendations tailored to the data collected. Not generic insights: specific, ranked actions tied directly to the survey findings. The CVG AAM study recommended targeting business travelers with safety and cost messaging. That recommendation came from the data, written by the AI, on the same day the survey closed.

Snapshots You Can Compare Over Time.

Each report is a precise snapshot of the data collected up to the moment it was run. Because every report is saved and time-stamped in the venue's report library, operators can run reports before and after a service change, a seasonal shift, or a capital improvement, and compare them directly to measure the impact. The comparison is in the operator's hands, powered by clean consistent snapshots.

Every Report Saved and Time-Stamped.

Every report run is saved with a timestamp to the venue's Infotap report library. Operators can run a report whenever they need one, build up a library of snapshots over time, and pull up any prior report to compare results across periods. The list of all reports run is always accessible, nothing is lost and every insight is preserved for future reference.

Sample Report · CVG International Airport · Advanced Air Mobility Awareness Study

This Is What an Infotap AI Report Looks Like.

CVG International Airport used Infotap to conduct a statistically rigorous awareness study on Advanced Air Mobility. The AI engine produced a complete executive report within hours of the final response. Here is a sample of what that report contained.

Advanced Air Mobility Awareness Study Executive Report · CVG International Airport
AI-Generated
3,284
Total Respondents
76.2%
Completion Rate
±1.71%
Margin of Error
28s
Median Completion Time
Key Finding

65.7% of respondents had zero prior awareness of AAM, making education the highest-ROI lever for adoption campaigns.

Segment Insight

Among travelers "Very familiar" with AAM, 77% indicated they were "Likely" or "Very likely" to travel by it, proving education directly drives willingness.

Strategic Recommendation

Target business travelers with safety and cost messaging. These were the two dominant open-ended concerns and addressing them directly produces maximum adoption impact.

This report was run on demand by the CVG team using Infotap's AI engine. It is saved as a time-stamped snapshot in their report library. No analyst was involved in producing this output.

Read the full CVG case study
The Mechanism

From Survey Response to Executive Report in Four Steps.

No batch jobs, no export files, no analyst in the loop. Here is how raw responses become the report leadership receives.

Step 1

Responses Stream In

As guests complete surveys through the Wi-Fi gateway or QR touchpoints, every response is written to the Infotap platform in real time. The AI engine begins processing immediately. No batch uploads, no export files, no waiting for the survey to close.

Step 2

AI Synthesizes Automatically

The engine performs statistical analysis, cross-tabulation, completion funnel calculation, and open-ended sentiment analysis. All of this runs automatically on every survey, every time, without configuration or intervention.

Step 3

Report Generated

When the report is manually run by the venue operator, the AI assembles the complete executive report from all responses collected to that point. Statistical findings narrated in plain English. Recommendations prioritized and ranked. The report is time-stamped and saved to the venue's report library for future reference. The report is formatted for presentation, not for a data team.

Step 4

Accessed From the Report Library

The time-stamped report is saved to the venue's Infotap report library and accessible from the dashboard immediately. Operators can share it, download it, or return to it later. Because every report run is saved with its timestamp, the library builds over time into a historical record of the venue's guest intelligence, each snapshot available whenever leadership needs to reference it.

The Difference

Infotap AI vs Traditional Survey Analysis.

No puffery. Specific, verifiable contrasts between what most venues do today and what Infotap delivers automatically.

Capability Traditional Analysis Infotap AI
Time to insight Weeks Same day the survey closes
Analyst required Yes No
Statistical validation Manual Automatic, with margin of error calculated
Open-ended analysis Manual coding AI sentiment and theme extraction
Persona generation Requires a separate research project Included in every report
Strategic recommendations Requires an interpretation session Included, prioritized, and ranked
Trend analysis Requires manual comparison across periods Automatic across all prior survey data
Report format Spreadsheet or custom deck Publication-ready executive document
Cost of analysis Analyst time at $75 to $150 per hour Included in the Infotap contract

Every row reflects standard practice for venue feedback programs analyzed without a dedicated automation platform.

Horizontal by Design

One AI Engine. Every Captive Audience Venue.

The same analysis engine adapts its output to what matters most in each venue type.

Airports

Passenger persona reports, terminal satisfaction breakdowns, and AAM awareness studies at research-grade statistical quality.

Explore airports

Hotels and Hospitality

Guest experience scores by property area, daily satisfaction trends, and F&B preference analysis ready for your operations team.

Explore hospitality

Stadiums and Arenas

Post-event fan sentiment reports, NPS movement across the season, and concession preference data delivered before the next home game.

Explore stadiums

Transit Hubs

Rider satisfaction by line and station, equity breakdowns for Title VI reporting, and service quality trend analysis across service periods.

Explore transit

Convention Centers

Session satisfaction scores, sponsor ROI reports, and attendee experience breakdowns delivered to both venue operators and event organizers automatically.

Explore convention centers

Smart Cities

Resident satisfaction reports by district, equity and multilingual breakdowns, and capital investment validation data formatted for city leadership briefings.

Explore smart cities
Integration and Delivery

Run When You Need It. Saved Where You Can Always Find It.

Reports are run manually by the venue operator whenever they need one, before a board meeting, after a major event, at the close of a study period. Every report is time-stamped and saved to the venue's report library in the Infotap dashboard. The library builds over time into a permanent record of the venue's guest intelligence. Raw data is also available via API, Webhooks, Power BI connector, and Excel export for integration with existing venue analytics tools.

Report Library

Every report run is saved and time-stamped in the Infotap dashboard. Accessible any time. Nothing is lost.

Download and Share

Reports can be downloaded and shared directly from the dashboard for leadership review, board presentations, or partner briefings.

Power BI

Native Power BI connector for integration with existing venue analytics dashboards. Infotap data alongside ticketing, sales, and operations data in one view.

REST API and Webhooks

Full raw data access via REST API and Webhooks for custom integrations, CRM platforms, and operational dashboards.

AI Survey Analysis FAQ

Questions About AI Survey Analysis

What is AI survey analysis?

AI survey analysis is the automatic processing of survey response data using artificial intelligence to produce statistical summaries, sentiment analysis, guest or customer personas, and strategic recommendations, without requiring a human analyst to review, code, or interpret the raw data. Infotap's AI survey analysis engine processes every response in real time and generates a complete executive report automatically when a survey closes, typically within hours of the final response being submitted.

How accurate is Infotap's AI survey analysis?

Infotap's AI analysis engine produces statistically validated outputs including calculated margin of error, confidence intervals, and completion funnel analysis for every survey. The CVG Airport Advanced Air Mobility awareness study achieved 3,284 valid respondents with a margin of error of ±1.71%, meeting the statistical threshold for research-grade publication. The engine applies the same statistical standards to every survey regardless of size, and flags where sample size is insufficient for high-confidence conclusions.

Does Infotap AI analysis require a data analyst or data science team?

No. Infotap's AI engine performs all statistical analysis, cross-tabulation, open-ended sentiment coding, and recommendation generation automatically. The output is a publication-ready executive report written in plain English, formatted for leadership review. Reports are run manually by the operator when needed and saved as time-stamped snapshots to the report library. No configuration, no training, and no specialist knowledge is required to read or use the output.

How long does it take to receive an AI survey analysis report?

Reports are run manually by the venue operator whenever they need one. When a report is run, the AI processes all responses collected to that point and produces the complete executive report within minutes. For large-scale studies like the CVG AAM awareness study (3,284 respondents), the complete report including statistical analysis, sentiment synthesis, and strategic recommendations was ready within hours of being run. Every report is time-stamped and saved to the venue's report library so it can be referenced or shared at any time.

What does an Infotap AI survey report contain?

Every Infotap AI executive report contains overall satisfaction scores, statistical analysis with margin of error and confidence intervals, cross-tabulations across question and answer combinations, completion funnel analysis, open-ended response sentiment synthesis and theme extraction, and a prioritized set of strategic recommendations ranked by estimated impact. Each report is a time-stamped snapshot of the data collected to that point. Reports are formatted as presentation-ready documents, not raw data exports, and are saved permanently to the venue's report library.

Can Infotap AI analysis integrate with our existing reporting tools?

Yes. Infotap provides a REST API, Webhooks, Power BI connector, and Excel and CSV export so AI-generated survey intelligence can flow into existing venue management systems, analytics dashboards, and CRM platforms. The Power BI connector allows Infotap satisfaction data to be displayed alongside ticketing, concession sales, and operational data in a unified venue analytics dashboard. Reports are also available via scheduled email delivery, removing the need for leadership to log into a separate system to receive their intelligence briefing.

Book a Demo

See Your Survey Data Become a Report.

Book a demo. We will run a live Infotap AI report from real venue data, so you can see exactly what your leadership team would receive the moment you run your first report.

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