Concourse-wide feedback, real time.
Guest sentiment per-stay, per-room.
Concession lift on match-day moments.
Attendee feedback, session-by-session.
Rider satisfaction across the route.
Public-Wi-Fi pulse on civic services.
Cluster thousands of open-ended responses into themes in seconds. See trends per venue, sentiment per shift.
Explore the feature76% completion rate, 28-second median, +136% F&B lift. The captive-portal moment, productized.
Read the case study Latest from the blogMost surveys ask for ten minutes and get nothing. We break down the design decisions that let a venue ask three to fi…
Read the postInsights on guest engagement, Wi-Fi surveys, and captive audience intelligence for venue operators.
Infotap partnered with CVG International Airport to complete passenger intercept surveys via gamified Wi-Fi surveys. During a six-month proof of concept, CVG collected over 88,000 completed surveys.
Read MoreEmail surveys reach travelers days after they have left the terminal, when the experience is a blur. Here is why in-airport Wi-Fi capture changes the math entirely.
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